Tuesday, November 29, 2016

A632.2.3. RB – Sheena Lyengar: How to Make Choosing Easier



    


How to Make Choosing Easier

 

     As an adult, I have grown increasingly more frustrated by having more choices. I have never given much thought that the more choices I have the worse I feel. I hate shopping these days because of the fact that there are so many choices. I spent a great deal of time living overseas on a military base where our choices were severely limited. At the time, I thought it was horrible that there were only two types of deodorants to choose from, or that the grocery store only had one type of apple.

     However, when we came back to the states I went to the store to pick up shampoo. I stood there in the middle of the isle looking at the sea of choices and I felt like I was going to have a panic attack. I couldn’t choose what type of shampoo to buy. This one had intense moisture, but that one had added shine, well, I wanted both intense moisture and added shine. I found one that had both, but there were 15 different brands. I couldn’t find the difference between all of them and the prices were all around the same. My hair can be tricky, so buying the right kind of shampoo for my hair type is important, or so the choices made it seem. 

     As I stood in the isle staring at barrage of choices, I got really mad and I ended up leaving my cart in the isle and walked out. I simply could not handle it. I felt so overwhelmed that I just had to get out of there. I was so astonished at my reaction. I didn’t even understand where it was coming from, but I really couldn’t deal with it. These large chain stores drive me crazy and give me anxiety. I always feel like no matter what choice I make, it was probably the wrong one. 

    Dr. Lyengar set out a pretty good strategy on how to improve your ability to decide. The first step is get rid of the extra alternatives. I have done this by not going to the bigger chain stores. The second step is to understand the consequences of the choice. This one is still new to me and I am not sure I would do this on a daily basis, but it would definitely work for major purchases. The third step is to categorize. Our brains work better when there are more categories than there are choices. And the fourth step is to condition for complexity. This means to start off small and then gradually increase the amount or degree of difficulty. 
Now, if we could just get stores to understand this logic, life would be much simpler! But until then, learning how to break down the enormity of the choosing between shampoos and other large choice items and put them into categories to process them better, will help me when I do find myself standing in the Super Store isle staring at 50 different choices of lipstick.

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